Frequently Asked Questions

1. What is Denteligen?

Denteligen dental treatment coordination platform helps practices increase case acceptance, streamline workflows, improve coordinator productivity, and grow revenue. It centralizes treatment plans, follow-ups, tasks, approvals, patient communication, and performance analytics in one integrated cloud system.

2. How does Denteligen improve case acceptance?

Denteligen increases case acceptance by providing structured treatment presentations, automated follow-up workflows, reminders, patient-ready documents, and real-time analytics that help coordinators prioritize high-value opportunities. Practices can track every treatment plan through consultation, planning, approval, and acceptance.

3. Can Denteligen help my dental practice increase revenue?

Yes. Denteligen identifies missed revenue opportunities, improves follow-up consistency, automates patient outreach, and gives coordinators insight into treatment plans that are pending or unaccepted. With better visibility and more efficient workflows, practices experience higher production and more predictable revenue growth.

4. How does Denteligen improve coordinator productivity?

Denteligen automates repetitive tasks, consolidates communication, reduces manual tracking, and gives coordinators a centralized dashboard for follow-ups, approvals, tasks, and patient information. This leads to higher productivity, reduced workload, and fewer administrative errors.

5. Is Denteligen HIPAA compliant?

Yes. Denteligen is fully HIPAA-compliant. All patient data is protected using secure hosting, encryption, role-based access, audit trails, and strict privacy policies. The platform adheres to industry best practices to safeguard PHI (Protected Health Information).

6. Can Denteligen support multi-location or multi-provider practices?

Yes. Denteligen includes multi-location and multi-provider support, enabling centralized oversight across multiple offices. Managers can monitor coordinator performance, case acceptance rates, revenue impact, and operational efficiency for each location.

7. How does Denteligen automate treatment coordination workflows?

Denteligen provides role-based workflow automation, including:

• Automatic task creation
• Follow-up sequences
• Approval routing for managers
• Status tracking from consultation to acceptance
• Patient document sharing
• Real-time alerts for overdue tasks

This ensures consistent, repeatable, and compliant treatment coordination processes.

8. What analytics and KPIs does Denteligen provide?

Denteligen offers dashboard insights and key performance indicators, including:

• Case acceptance rates
• Treatment plan value tracking
• Coordinator productivity
• Revenue potential and missed opportunities
• Appointment conversion trends
• Follow-up performance metrics

These help practices make smarter operational and strategic decisions.

9. Can patients access documents through the patient portal?

Yes. Denteligen includes a secure patient portal where patients can access shared treatment plans, documents, and instructions. Access is protected through email verification and one-time password (OTP) authentication for added security.

10. How long does it take to onboard Denteligen?

Onboarding is simple and quick. Most practices can get started within 1–2 days, depending on configuration and integration requirements. Denteligen provides guided onboarding, training, and ongoing support.

11. What makes Denteligen different from other dental software?

Denteligen is the only platform built specifically for treatment coordination, combining:

• AI-driven insights
• Automated workflows
• Revenue opportunity tracking
• Case acceptance optimization
• Coordinator productivity tools
• Secure document sharing
• Real-time dashboards

It’s not just practice management—it's a growth engine designed for treatment acceptance success.

12. Does Denteligen support role-based access and permissions?

Yes. Denteligen uses advanced role-based access control to ensure that coordinators, managers, and providers only see the information and actions relevant to their role. This supports compliance, security, and workflow clarity.

13. Is Denteligen cloud-based? Do I need to install anything?

Denteligen is fully cloud-based. There is no software installation required. You can access the platform securely from any device with a web browser.

14. How does Denteligen help patient communication?

Coordinators can easily share treatment plans, documents, and instructions through the patient portal. Automated reminders and follow-up flows help ensure patients stay informed and engaged through every step of the treatment journey.