Privacy Policy

1. Overview

Denteligen is committed to protecting the privacy, security, and confidentiality of your information. This Privacy Policy explains how we collect, use, store, and safeguard your data.

2. Information We Collect

a. Clinic & User Information

• Name, email, phone number
• Clinic name, role, and login credentials
• Billing and subscription details

b. Patient Information (Uploaded by Clinics)

• Treatment details
• Case history
• Images, documents, notes, and communication logs

This data is uploaded and controlled by the clinic, not Denteligen.

c. Usage Information

• Log activity
• Device information
• Browser type
• Actions performed within the platform (for security tracking)

3. How We Use Your Information

We use your data to:

• Deliver platform features and workflow automation
• Improve system performance and security
• Provide customer support
• Track usage for compliance and audit logs
• Maintain backups and ensure system reliability

We do not use your patient data for marketing, training, or selling.

4. Data Security

Denteligen uses:

• End-to-end encryption
• Role-based access control
• Secure cloud infrastructure
• Audit logs for every activity
• HIPAA-aligned security protocols

We continuously monitor and update our systems for threats.

5. Data Sharing

We do not sell or rent your data. We may share information only with:

• Verified service providers essential to platform operations (cloud hosting, payment processors)
• Authorities, only if legally required

6. Patient Data & Compliance

Clinics are responsible for obtaining consent from patients before uploading their information. Denteligen acts as a data processor, not a data owner. We follow healthcare privacy regulations applicable to the markets we serve.

7. Data Retention

We retain data only as long as required to provide services or comply with legal obligations. Clinics may request deletion of accounts or associated data.

8. Cookies & Tracking

We use cookies for:

• Login authentication
• Session continuity
• Performance analytics

You may disable cookies, but some features may not function correctly.

9. Your Rights

You may request to:

• Access the data associated with your account
• Update inaccuracies
• Delete your clinic profile or request data removal

Patient-specific requests must be handled by the clinic (the data controller).

10. Updates to This Policy

We may periodically update this Privacy Policy. The “Last Updated” date will appear at the top. Continued use of the platform means you accept any updates.

11. Contact Information

For privacy-related queries, contact:

privacy@denteligen.com